You have no items in your shopping cart.

Privacy Notice

1. Preamble

Welcome to the visconti Privacy Policy. Our store fully respects the personal data and privacy of users / visitors, fully complying with the European Union Regulation 679/2016 (General Data Protection Regulation) and the applicable legislation in general.

This Personal Data Protection Policy shall apply both in virtual and physical environment. This Personal Data Protection Policy informs visitors/users of this website, potential or actual clients of visconti, about the processing of personal data whilst also providing users with information concerning their rights as data subjects.

2. Processing data and data controller

visconti is a company whose main object is the sale of personal care and beauty ingredients. This website presents our products and provides additional information on their proper and safe use.

During your visit to you may be asked to give personal data concerning you (first name, last name, e-mail address, shipping address etc.) so as to carry out transactions with you or in order to inform you relatively to our products or for any other purpose of processing personal data, as listed in the relative table below.

At visconti we are responsible for processing the data collected for the purpose of receiving or executing orders or in order to inform users about the products offered. visconti takes all appropriate measures and uses the most up-to-date and advanced methods to ensure maximum user security.

For any questions, propositions or declarations concerning issues relative to your personal data protection, please contact us by sending an e-mail with your request written in Greek or in English to [email protected], or by sending a letter with your request written in Greek or in English to the following address: 153 Lenorman street, 10442, ATHENS or by calling 0030-2105157203. Any modifications to the terms of this data protection policy necessary to comply with the applicable law will be notified to users via this website.

By continuing to use this website you acknowledge that you have read, understood and fully agreed to this Data Protection Policy.

3. Cases of processing personal data

We collect and process your data in the following cases:
• When you subscribe to this website and create an account with a view to make purchases,
• When you buy products online as a visitor to this website,
• When you make telephone sales and order booking,
• When you subscribe to our newsletters.
• We use cookies on our website for making individualized offers of our products and for optimizing our web services. Cookies do not include personal information, such us phone number, e-mail etc., which could allow anyone to communicate with the user/visitor of the website.

Personal data processing is strictly limited to the absolutely necessary for the fulfilment of the purposes of this website, such as registration and execution of our clients’ orders or provision of information to users about new products or optimization of services provided to users or individualization of offers of our products. User’s data are not further processed.

4. Purposes of processing data and legal basis for the processing

According to General Data Protection Regulation a legal (or lawful) basis for processing must be satisfied before an organization can process any personal data. GDPR outlines six cases in which data processing is legally permitted:
(a) The data subject has given consent to the processing of his/her personal data for one or more specific purposes.
(b) Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
(c) Processing is necessary for compliance with a legal obligation to which the controller is subject.
(d) Processing is necessary in order to protect the vital interests of the data subject.
(e) Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(f) Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

5. Categories of data processed

Data we gather and process are categorized as follows:
• Identity data: First name, last name, user’s name or similar distinctive.
• Contact data: Address of the recipient of products, telephone number.
• Electronic contact data: E-mail address.
• Economic data: Bank account details, credit or debit card details.
• Transaction data: Details about payments you have made to us or details about products you have bought from us.
• Technical data: Internet protocol address (ΙΡ), input data, type and version of internet browser, time zone and location, types and versions of supplementary internet browsers, operating system, platform or any other technology you use to access this site.
• Profile data: User’s name, user’s password, purchases or orders you have made, your interests and preferences regarding our products, replies and comments you have made to any questionnaires we propose you.
• Usage data: Information about how you use our website.
• Marketing and communication data: Include your preferences regarding our sales promotions and your preferences concerning your communication with us.

6. Change of procession purpose

We use data concerning users, exclusively for the purposes for which we gather such data as described above.

Users will be notified about any use of their data made for a different purpose. In that case, users will be requested to give their consent or they will be notified about the legal basis of such procession, except where, according to legislation, the other purpose is compatible with the initial one.

For any further questions please send us an e-mail and we will provide you clarifications.

7. Third parties links

This website may include links to third parties websites. If you link out to those other websites you may allow them to collect data concerning you. visconti cannot control third parties websites and are not responsible for third parties privacy policy. We urge you to be informed about those third parties privacy policy.

8. Children’s data

We do not collect knowingly any information from any person under sixteen years of age. If you are under 16 years old please do not use this website, do not proceed to purchases and do not provide us any information regarding you, except if you obtain consent from your parent or your legal guardian. If it comes to our attention that we have gathered data regarding a child under the age of sixteen, we will immediately proceed to their permanent deletion. If you consider that we have gathered information or data regarding a child under the age of sixteen, please contact us.

9. Cookies

Cookies are data that a website can save in the user’s browser and then retrieve them to recognize this user during his next visit to the website.Cookies do not include personal information, such us phone number, e-mail etc., which could allow anyone to communicate with the user/visitor of the website.

We use cookies in our website for the following purposes:
- Manage sessions (periods of time a user is active on the site) and find websites visited by user, through which user was guided to our website
- Provide to user individualized content
- Help us to better understand how visitors use our site so as to ameliorate our services and provide users a website responding adequately to their needs and interests.

Acceptance of cookies installation

Visitors navigating on this website are notified immediately about the use of cookies with a fixed footer notification.You understand and accept that the use of cookies is essential for the website to operate smoothly and effectively. If you disagree with the use of cookies, desiring anyway to continue navigation on this website, you can deactivate the use of cookies at your browser’s settings, but in this case capacity of the website to operate as well as its capacity to receive data will be importantly affected.

How can you deactivate the use of cookies? If you do not desire the use of cookies anyway, you can deactivate it by following instructions of the help menu at your browser’s settings.

10. Data confidentiality, system security and transfer of data to third parties

We take all appropriate organizational, physical and technological measures and use the most up-to-date and advanced methods to ensure users data maximum security by preventing data unintentional loss, data modification, data disclosure, unauthorized use of data or unauthorized access to data through our systems.

Confidentiality of user’s data is very important to us. Your data are retained only to the extent necessary for us to communicate with you or to carry out a transaction with you. Access to user’s data is strictly limited to staff having made a commitment to confidentiality.

Furthermore, we limit data transfer to third parties - partners to the minimum strictly necessary to fulfil our legal obligations or to fulfill purposes of this website, while fully respecting legally required guaranties.

As an indication, it is necessary for us to communicate your data to the logistic company with which we cooperate or to the bank with which we cooperate, only to the extent necessary to fulfil conventional and legal obligations (execution of a transaction, payment, shipping etc.). Our partners use your data accordingly to legislation and they have made with us a commitment to confidentiality. We may assign to freelancers or developer companies tasks concerning website’s operation or website’s features or services. Data communicated to such professionals are limited to the extent necessary to fulfill their tasks. Such persons are committed to confidentiality and safe data processing.

We have put in place the appropriate procedures to handle any possible personal data breach and, when we are legally bound to do so, immediately notify the breach to the supervisory authority and to concerned users.

11. Retention of data

We retain user’s data only for as long as it is absolutely necessary for the purpose for which data are collected or further processed, including fulfilment of any legal of fiscal obligation.You have the right at any time to require us to delete the data concerning you. Please refer to the Right to erasure (“right to be forgotten”) below.

12. Your rights

According to relevant law, as data subject you have the following rights:
• Right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data. Controller shall provide to user legal information regarding processing and user has the right to obtain a copy of the personal data undergoing processing.
• Right to request from the controller rectification of the data.
• Right to request from the controller the erasure of personal data (“right to be forgotten”).
• Right to object to the processing of personal data.
• Right to request from the controller the restriction of processing.
• Right to lodge a complaint with a supervisory authority.
• Right to data portability (to receive data in a structured, commonly used and machine-readable format or to transmit those data to another controller without hindrance from the initial controller)
• Right to withdrawal of consent at any time, without any penalty. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. In the event of withdrawal of consent, capacity of the website to operate as well as its capacity to receive data will be importantly affected. Please contact us for further information.

If you have any questions or concerns about this privacy policy or if you wish to access personal data about you or exercise any of the rights above, please send your request by e-mail, written in Greek or in English, to [email protected]